Many attorneys email bills to their clients. Unfortunately, in my experience, emailed bills are not paid as well as mailed paper bills. Most people receive a lot of emails. Emails tend to be transitory in nature. Most emails do not require us to do anything. When we receive a bill in the mail we usually…
What is an Evergreen Retainer?: The first time I heard the term “Evergreen Retainer” was from a San Francisco Family Law Attorney. The term traveled fast because this Attorney taught CEB classes on law practice management at UC Berkeley and encouraged her classes to use Evergreen Retainers. The idea of an Evergreen Retainer is for…
Information can be pivotal to running a financially successful law practice, but it must be the right information, presented at the right time. Keeping track of how much you are owed, for how long and by whom is critical data. Many solo practitioners and small law offices have cash flow problems that are the result…
To maximize the payment effectiveness of your client billing methods, there are certain billing statement format elements that have been proven to work. Please pay (amount due): This figure along with the payment due date is usually printed on the top right side of the statement. If the attorney’s agreement with the client is to…
When it comes to client satisfaction, the business part of your law practice can be more important than your expertise as a lawyer. Most clients are not well equipped to evaluate your skills as a lawyer, but they are equipped to judge the professionalism and fairness of your business practices. How you bill and how…